Easy shopping, simple returns - that's our promise. At AKLOT, we're committed to making your shopping experience as seamless and worry-fee as possible. We understand that there may be times when a purchase may not meet your expectations or your needs might change. When that happens, we make completing a return simple and convenient.

Most items can be returned for a refund or replacement/exchange within 30 days of delivery as long as they are in original or unused condition. For eligible items, you can enjoy free returns at many locations near you. For information on an item's return eligibility, please check the product detail page before placing your order. After placing an order, you can find relevant information on an item's return eligibility in your Order History on Amazon.

Our return policies apply to purchases made from Amazon and backs that up with Amazon A-to-z Guarantee.

Return Window

Most items sold on Amazon.com can be returned within 30 days of delivery - some exceptions include:

Items That You Can't Return

Some products are non-returnable, such as the following:

• Perishables
• Products that may pose potential health and safety risks once sold
• Products with shipping restrictions
• Customized products made specifically for you
• Redeemable products
• Amazon Pharmacy products
• Certain digital products
• Automobiles

Additionally, products listed as "Final Sale" are non-returnable and non-refundable, including trading card games, specific discounted items, and items sold in the Amazon Haul store that are $3 and less.

In the unlikely event that a non-returnable/Final Sale item arrives damaged, defective, or materially different from what was ordered, please contact Customer Service.

Refund Timeline

A refund will be provided after we process your returned item at our Amazon or third-party seller facilities. It can take up to 30 days for us to receive and process your return. In certain circumstances refund time frames may be longer. For more information, please see our Refunds page.

Initiating a Return

To initiate a return on a item that's eligible for return, simply go to Your Orders and click on "Return Items" button next to the item. Detail instructions can be found in this video.

Third Party Seller Returns

When you order from a third-party seller that fulfills and ships their own inventory, your return is sent back to the seller instead of Amazon. Sellers must offer one of the following:

• A return address within the United States where you can ship the item
• A prepaid return label; or
• A full refund without requesting the item be returned

If a third-party seller doesn't offer these methods to return your items, please file an A-to-z Guarantee claim. For more information about returns to sellers, please refer to Returns to Third-Party Sellers.

Sending Us Your Return

You can return most items for free at over 8,000 convenient locations, typically within a 5-mile radius of your address. Additionally, most returns do not need to be boxed or labeled. Please make sure, however, that your item is returned in original or unused condition and in the original manufacturer's packaging including tags, components, accessories, manuals, shoe boxes, and other inserts.

Please follow the return instructions for each item to receive a refund. Do not include items from separate orders in the same return.

If you have bought an item (e.g., computers, electronics) on which you've saved personal information, please erase this information completely by following manufacturer instructions.

You must return all clothing, handbags, and other fashion items with tags (such as product tags and security tags) or hygiene seals.

For Luxury Stores items, in addition to the above requirements:

• You must also include the product packaging and documentation, such as the original brand and protective packaging (provided by the luxury brand directly, different from the Luxury Stores packaging).
• If there are any issues with your return, please contact Luxury Stores Customer Service.

Amazon Pharmacy

Items purchased from Amazon Pharmacy are not returnable or refundable. For more details or further assistance with an Amazon Pharmacy item, please see the Amazon Pharmacy Help Page.

Amazon Business

This return policy also applies to purchases made through your Amazon Business account. For the return policies on special Amazon Business programs such as Spot Buys made through the Custom Quote feature, please consult the Amazon Business Accounts Terms and Conditions and Feature Terms and Conditions. Contact Amazon Business for more help.

Return Fees

While returns are generally free, certain situations or item conditions may incur fees. Note that an item cannot be sent back to you after it has been returned (except certain Luxury Stores items that incur 100% damage fees).

Returning a Gift

Navigate to the Returns page, use the 17-digit order number e.g. 123-1234567-1234567 (add: "how do I find this?" hover-over link) on your packing slip that came with your item or on the digital gift receipt, to initiate a return. If you can't locate the order number, ask the gift giver. If you need an exchange or replacement, you'll need to return the gift and place a new order.

• Kindle books you receive as a gift are eligible for exchange for an Amazon.com Gift Card before acceptance.

Global Store Returns

Items shipped from Amazon.com, including Amazon Resale, can be returned within 30 days of delivery, with some exceptions:

• For most Amazon Global Store returns, you will be provided with a pre-paid UPS return label which allows you to return the item(s) to any UPS drop-off point located across the US. You can find your most convenient UPS location using the following link: https://www.ups.com/dropoff/?loc=en_US
• Not all Global Store products are eligible for a pre-paid return. In this case, you will need to return the item at your own expense. We recommend you return the item(s) using a trackable method at the carrier of your choice.
• It can take up to 25 days for an item to reach us once you return it. Once the item is received and processed at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
• Amazon will automatically refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact Customer Service to request a refund of the remaining postage cost. If you return a defective, damaged or incorrect item, you'll be refunded the full postage cost, as well as your Import Fees Deposit, once your return is processed.

Special Delivery Service Returns

Items delivered with "Deluxe Delivery & Unpack" and "Deluxe Delivery & Assembly" services qualify for instant return at the point of delivery. Please visit our Special Delivery Options page for more details.

Product Warranties

Please contact the manufacturer directly for product registration and warranty-related information. A manufacturer warranty may not cover used products offered on Amazon.com; review the manufacturer warranty details on the product detail page for coverage or contact the manufacturer directly.

Unintended Item(s) in My Return

If you accidentally sent the wrong item to Amazon, please contact Customer Service as soon as possible. Note that we may not be able to locate mistakenly sent items and are unable to provide compensation in these cases. Amazon does not store items sent in error and will handle (and/or dispose) such items at our discretion.

Returning Items Purchased in a Bundle

You must return all items purchased in a Bundle with Savings to receive a refund. Partial refunds are not available.

Note: For any return, Amazon may require additional information and documentation (such as a government-issued photo identification) during the processing of a return to help determine whether to provide a refund/replacement. Amazon reserves the right to take additional actions to prevent fraud or abuse (including denial of returns, refunds or exchanges, or, imposing return fees). Amazon may modify this policy at any time.

Refunds

When you return an item, your refund amount and refund method may vary. Your refund and how your refund is issued may differ based on the condition of the item, how long you've had the item, and how the item was purchased.

Note: Don't return items to Amazon that were bought on Amazon Marketplace and shipped to you by a third-party seller.

Where is my refund? Check the status of your refund in Your Orders.

How Long Do Refunds Take After I Return an Item?

A refund will be provided after we process your return item at our Amazon or third-party seller facilities. It can take up to 30 days for us to receive and process your return. In certain circumstances refund time frames may be longer.

We issue the refund to the refund method you select in the Online Returns Center, and it may take additional time for your financial institution to process the refund. See below Refund Times. Learn how to Track Your Return.

Advanced Refunds/Replacements/Exchanges

Sometimes, we issue a refund or ship a replacement/exchange to you prior to receiving the return item.

Advanced Refund

In some cases, as soon as the item is dropped off by you or received by the carrier, a refund will be issued, in advance of receipt and processing of the item at our Amazon or seller facilities, to your credit card or as Amazon.com Gift Card balance.

Advanced Replacement/Exchange

If you see an option in the Online Return Center to initiate a replacement/exchange of your original item, follow the instructions to return the item and request a replacement/exchange. If the replacement/exchange order is immediately shipped to you, you'll need to return your original item(s) by the "Return by" date referred to in your return request confirmation email or you will be charged for the replacement/exchange.

Possible charges after advanced refunds/replacements/exchanges

After you complete a drop off or pick up of return item(s), it may take some time for the item(s) to be transported to Amazon or a third-party seller. Once the item(s) are received, the item(s) will be verified and inspected against the expected product(s) and quantity in your return request. If Amazon or the seller does not receive the expected product(s) and quantity as submitted by you in your return request, or if the item(s) are not in original condition or missing parts/accessories/manuals, you will be charged for the previously refunded amount (or for the previously shipped replacement/exchange order). If the charge is unsuccessful, you will be prompted to complete payment before initiating another return request.

To avoid being charged, take the following actions:

• Only initiate return requests for items in their original condition
• If applicable, apply the correct mailing label.
• Drop off or pickup each item you're returning at an eligible location.

If after completing a drop off or pick up you receive an email from us asking you to return an item or items or indicating you have been charged for the item(s), the charge will be reversed after Amazon receives and processes the item(s) and verifies the expected product(s) in your return request.

Refund Times

Once we issue your refund, it takes additional time for your financial institution to make funds available in your account.

Note:

• If you no longer have the physical pre-paid credit card, we still store the card within your account. You can use the card toward future purchases.
• For orders that used the Amazon Currency Converter, we issue the refund in your local currency using the same rate as the original order.

Gift Returns

The type of refund or credit a gift recipient receives depends on how the giver purchased the gift and how the recipient returns the gift. For more information, go to Return a Gift.

Amazon may determine that a gift recipient is eligible for a refund without requiring a return. If a gift return is eligible for a refund without returning the item, the gift recipient receives a notification in the Returns Center or via Customer Service. For more information, go to Conditions of Use.

Partial Refunds

Please note that refunds will be reduced for returned items, such as for signs of customer use or damage, or missing parts, accessories, or manuals.

*For most items, the return window is 30 days after delivery. To check the return window for an item you've ordered, go to Your Orders and select Return or Replace Items.

Note: For customers in CT, MD, NV, PA, VA, WV, and WI, tax on restocking fees may apply to return items shipped and sold by Amazon.com. Some products have additional conditions that may apply. For more information, go to About Our Returns Policies.

Refund Declines

Our refund to your selected refund method may be declined if, for example, your selected refund payment method is associated with an account which is closed, or your selected card has expired or been replaced by a new card since the order was placed. If this occurs, we issue a refund to your Amazon account balance. You can contact our Customer Service if you would like the refund to be issued to a different payment method.